Automated invitation emails cannot be re-sent to the same user. If you receive an inquiry that a user could not receive the email or could not find the email invitation, please create a new email invitation from the 'Send Email' page.
How to send
1. From 'Email' > 'Send Email', create a new email and fill out the title/content.
2. Select the recipients of the email. Emails can be sent to personal email addresses if the individual already has registered with EventHub.
<attention>The variables %%TARGET_BUTTON%% and %%PASSWORD_SETUP_LINK%% can only be used in automated emails. %%LOGIN_LINK%% can be used instead.</attention>
How to reset passwords from %%LOGIN_LINK%%
If you embed %%LOGIN_LINK%%, users who receive the email will be redirected to the login page as shown in the image below.
Users who have registered through a ticket form and already have set their account password, can access the event page by logging into their account.
Users who have been registered through Excel password and have not set their account password will need to set their password by following the below steps:
1. If you embed %%LOGIN_LINK%% into the email, the user will be brought to the following login page. Passwords can be reset by selecting 'Forgot or don't have password?'.
2. Enter your email address and click 'Send'. Make sure to fill out your email address registered with EventHub. If you enter an email address that isn't registered with EventHub, you will receive an error message.
3. A password reset email will be sent to the registered email address.
4. Confirm your email address and fill out your new password.
5. After clicking login, you will be redirected to the event page.
